TERMS AND CONDITIONS OF SALE

Welcome to our webstore. By placing an order on our webstore, you are agreeing and complying with our Terms and Conditions of Sale. The Terms and Conditions of Sale may be amended by us at any time from time to time without prior notification.

We do not represent or warrant that the Webstore will be error-free, free of viruses or other harmful components, or that defects will be corrected. We may make changes to the features, functionality or content of the Webstore at any given time and reserve the right in our sole discretion to amend any documents, information or other content appearing on the Webstore.

i. Availability and Pricing
All products sold on this webstore are subjected to availability and we have the rights to amend without prior notification. Any product or pricing discrepancies will be notified to you as soon as possible.

ii. Defects, Refunds and Exchanges
Please visit our Refund/Exchange Policy page for more information.

iii.   Taxation and Charges
All products sold are subjected to standard GST tax rate.

iv. Sale and Promotions
Sale and promotional products are not eligible for refunds or exchanges. Please refer to our Refund/ Exchange Policy page for more information

v. Registration and Use of Information
Registration is required prior to purchase and must be done using your real name and accurate information including name, telephone number, home/delivery address, email address and age. We reserve the right to take any action deem appropriate, including cancelling your order if we found the information provided are inaccurate or containing falsehood

vi. Newsletter
All ConvaTec customers have the option to subscribe to our Webstore’s Newsletter containing latest updates, where emails will be sent out from time to time on our latest products and special offers.

If you do not wish to continue to receive any marketing updates from us in the future, please select “Unsubscribe” bar from the Newsletter.

vii. Copyright
The content, organization, graphics, design and other matters related to the Webstore are protected under applicable copyrights, trademarks and other proprietary rights. All rights to use any of our trademarks are reserved by us.

viii. Cookies
A Cookie is a small data file that is stored by your Web browser on your computer. We use Cookies to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalize your online experience. You can change the settings for cookies on the browser of your own computer.

If you have any queries, please contact us at:

Email: mycccmd@dksh.com

Tel: 1-800-88-2336